- Software comparison -

Bitrix24 VS Lark

Compare those two business instant messaging apps. Which one is the best for you: Bitrix24 or Lark? Discover our detailed comparison with +50 criteria (pricing, features...).


Discover how Bitrix24 compare with Lark

Enjoy a detailed comparison table about features and pricing. More than 50 criteria.


G2 Score4,1/54,0/5
Market SegmentGlobalGlobal
Website Linkhttps://www.bitrix24.com/https://www.larksuite.com/

Business model

Entry Level Price$9.80/month/user$12/user/month
Free Trial15 days
Free Version

Chat features

File Sharing
Voice messages
Gif And Emoji

Video call features

1-1 Video Call
Group video calls
Up to 500
Screen Sharing
Audio Call
Breakout rooms
Participant Permissions
Subtitles & Translations

Document features

Online Document Editing
Document Viewer
Documents management


Roles Management
Graphic Personalization
Custom Domain Name
Contact Management
Workspace And User Activity

Other features

SearchPeople, groups, menu items, CRMGlobal search
Multiple Workspaces
Branding Removal
Meeting transcription
User Profile
StorageFrom 5Gb100Gb to 1Tb
Task Management
"Do not disturb" mode


Training (On-Site, Online Live, Docs, Videos)
Help Ressources (Customer Service, Email, Faq, Forum, Knowledge Base, Chat, Phone)
Training Webinars
Dedicated CSM

Tech specifications

Mobile App
Web App
Desktop App
Integrations & API
SAML/SSO Authentication
End-to-end encryption
Two-factor authentication
Data & Users ImportTask import Users import

Why choose Bitrix24 or Lark?

Bitrix24 and Lark are both global market segment players in the collaboration software space. Bitrix24 has a slightly higher G2 score at 4.1/5 compared to Lark's 4.0/5. Bitrix24 has an entry-level price of $9.80/month/user while Lark charges $12/user/month. Bitrix24 offers a 15-day free trial while Lark doesn't have a free trial but does offer a free version.

Both platforms offer contact management, chat, file sharing, and 1-1 video calls. However, Lark has additional features such as threads, breakout rooms, and AI-powered meeting transcription, while Bitrix24 offers add-ons and roles management. Bitrix24 has the advantage of on-premise deployment and SAML/SSO authentication, while Lark offers up to 1TB of storage and participant permissions. Overall, both platforms offer similar features and it ultimately comes down to the specific needs of the user.

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What is Bitrix24?

Bitrix24 is a cloud-based collaboration platform that offers a wide range of tools for project management, communication, and CRM. It allows teams to work together on tasks, share files, and communicate in real-time through an integrated chat system.

Bitrix24 also provides a suite of business management tools, including invoicing, time tracking, and HR management, making it a comprehensive solution for small and medium-sized businesses. The platform can be customized with a variety of add-ons and integrations, making it a flexible and scalable option for businesses of all sizes.

What is Lark?

Lark is a digital health coaching platform that uses artificial intelligence to provide personalized health guidance and support. Their app tracks users' habits and behaviors to provide recommendations on nutrition, sleep, and exercise.

Lark offers coaching services for managing chronic conditions such as diabetes and hypertension, and partners with insurance providers and employers to offer its services as a benefit to employees and policyholders.

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