- Software comparison -
Compare those two business instant messaging apps. Which one is the best for you: Twist or ChatWork? Discover our detailed comparison with +50 criteria (pricing, features...).
Enjoy a detailed comparison table about features and pricing. More than 50 criteria.
| | |
| G2 Score | 3,9/5 | 4,4/5 |
| Market Segment | Global | Mid market |
| Website Link | https://twist.com/ | https://go.chatwork.com/ |
| Entry Level Price | $6/month/user | $5/user/month |
| Free Trial | ||
| Free Version | Up to 100 users | |
| Add-Ons |
| Chat | ||
| File Sharing | ||
| Mentions | ||
| Voice messages | ||
| Poll | ||
| Groups/Channels | ||
| Gif And Emoji | ||
| Threads |
| 1-1 Video Call | ||
| Group video calls | ||
| Whiteboarding | ||
| Screen Sharing | ||
| Audio Call | ||
| Breakout rooms | ||
| Recording | ||
| Participant Permissions | ||
| Subtitles & Translations |
| Online Document Editing | ||
| Document Viewer | ||
| Documents management |
| Roles Management | ||
| Graphic Personalization | ||
| Custom Domain Name | ||
| Contact Management | ||
| Workspace And User Activity |
| Search | Messages, threads | Messages only |
| Multiple Workspaces | ||
| Branding Removal | ||
| Ai | ||
| User Profile | ||
| Storage | From 5Gb | From 5Gb to 10Gb/user |
| Newsfeed | ||
| Notes-taking | ||
| Calendar | ||
| Task Management | ||
| "Do not disturb" mode |
| Training (On-Site, Online Live, Docs, Videos) | ||
| Help Ressources (Customer Service, Email, Faq, Forum, Knowledge Base, Chat, Phone) | ||
| Training Webinars | ||
| Dedicated CSM |
| Mobile App | ||
| Web App | ||
| Desktop App | ||
| Integrations & API | ||
| On-premise | ||
| SAML/SSO Authentication | ||
| End-to-end encryption | ||
| Two-factor authentication | ||
| Data & Users Import | Users import |
There is a 3rd alternative...
Atolia is a power-packed all-in-one digital workplace: Chat, Video calls, Tasks & Projects, Calendars, Documents, Notes...
Accelerate your team's collaboration game.
Implement it in minutes and save money. Atolia is cheaper than most of the business instant messaging apps.
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Why choose Twist or ChatWork?
Both tools offer chat, file sharing, and groups/channels, but ChatWork provides more communication features such as 1-1 and group video calls, screen sharing, and audio calls. ChatWork also offers task management and two-factor authentication, while Twist has roles management and graphic personalization. In terms of help resources, both tools have customer service, email, FAQ, and a knowledge base, but ChatWork also has phone support. Overall, businesses looking for a robust communication tool with video and audio capabilities may prefer ChatWork, while those who prioritize roles management and graphic personalization may prefer Twist.