- Software comparison -

Twist VS ChatWork

Compare those two business instant messaging apps. Which one is the best for you: Twist or ChatWork? Discover our detailed comparison with +50 criteria (pricing, features...).


Discover how Twist compare with ChatWork

Enjoy a detailed comparison table about features and pricing. More than 50 criteria.


G2 Score3,9/54,4/5
Market SegmentGlobalMid market
Website Linkhttps://twist.com/https://go.chatwork.com/

Business model

Entry Level Price$6/month/user$5/user/month
Free Trial
Free Version
Up to 100 users

Chat features

File Sharing
Voice messages
Gif And Emoji

Video call features

1-1 Video Call
Group video calls
Screen Sharing
Audio Call
Breakout rooms
Participant Permissions
Subtitles & Translations

Document features

Online Document Editing
Document Viewer
Documents management


Roles Management
Graphic Personalization
Custom Domain Name
Contact Management
Workspace And User Activity

Other features

SearchMessages, threadsMessages only
Multiple Workspaces
Branding Removal
User Profile
StorageFrom 5GbFrom 5Gb to 10Gb/user
Task Management
"Do not disturb" mode


Training (On-Site, Online Live, Docs, Videos)
Help Ressources (Customer Service, Email, Faq, Forum, Knowledge Base, Chat, Phone)
Training Webinars
Dedicated CSM

Tech specifications

Mobile App
Web App
Desktop App
Integrations & API
SAML/SSO Authentication
End-to-end encryption
Two-factor authentication
Data & Users Import
Users import

Why choose Twist or ChatWork?

Twist and ChatWork are two popular communication tools with different target markets. ChatWork is aimed at mid-market businesses, while Twist has a global market segment. ChatWork has a higher G2 score of 4.4/5 compared to Twist's 3.9/5. ChatWork also offers a free version for up to 100 users, while Twist only has a free trial.

Both tools offer chat, file sharing, and groups/channels, but ChatWork provides more communication features such as 1-1 and group video calls, screen sharing, and audio calls. ChatWork also offers task management and two-factor authentication, while Twist has roles management and graphic personalization. In terms of help resources, both tools have customer service, email, FAQ, and a knowledge base, but ChatWork also has phone support. Overall, businesses looking for a robust communication tool with video and audio capabilities may prefer ChatWork, while those who prioritize roles management and graphic personalization may prefer Twist.

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What is Twist?

Twist is a team communication and collaboration tool that allows teams to organize their conversations into channels. It is designed to reduce clutter and increase productivity by providing a focused space for teams to communicate and collaborate on projects. Twist offers a variety of features such as threaded conversations, real-time messaging, file sharing, and integrations with other tools like Trello and Google Drive.

With a clean and intuitive interface, Twist is easy to use and has become popular among remote teams and companies looking for a more organized and efficient way to communicate. Twist also offers a free plan for small teams, making it accessible to startups and businesses with limited budgets.

What is ChatWork?

ChatWork is a cloud-based communication and collaboration platform that allows teams to chat, share files, and manage tasks in one place. It offers features such as video conferencing, screen sharing, and integrations with popular tools like Google Drive and Dropbox.

With a focus on team communication and project management, ChatWork is used by over 250,000 companies worldwide, including small businesses and enterprise-level organizations. Its user-friendly interface and mobile app make it easy for teams to stay connected and productive on the go.