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Why choose Bitrix24 or ChatWork?
In terms of features, both tools have strengths and weaknesses. Bitrix24 has a more advanced set of features with roles management, contact management, and workspace and user activity tracking, as well as voice and group video calls, poll features, and online document editing. ChatWork, on the other hand, has a strong emphasis on communication, with features such as mentions, GIFs and emojis, and group and 1-1 video calls. It also offers better help resources with customer service, email, FAQ, forum, knowledge base, chat, and phone support. Overall, the choice between Bitrix24 and ChatWork will depend on the specific needs of the user and their priorities for collaboration features and pricing.