- Software comparison -

Bitrix24 VS ChatWork

Compare those two business instant messaging apps. Which one is the best for you: Bitrix24 or ChatWork? Discover our detailed comparison with +50 criteria (pricing, features...).


Discover how Bitrix24 compare with ChatWork

Enjoy a detailed comparison table about features and pricing. More than 50 criteria.


G2 Score4,1/54,4/5
Market SegmentGlobalMid market
Website Linkhttps://www.bitrix24.com/https://go.chatwork.com/

Business model

Entry Level Price$9.80/month/user$5/user/month
Free Trial15 days
Free Version
Up to 100 users

Chat features

File Sharing
Voice messages
Gif And Emoji

Video call features

1-1 Video Call
Group video calls
Screen Sharing
Audio Call
Breakout rooms
Participant Permissions
Subtitles & Translations

Document features

Online Document Editing
Document Viewer
Documents management


Roles Management
Graphic Personalization
Custom Domain Name
Contact Management
Workspace And User Activity

Other features

SearchPeople, groups, menu items, CRMMessages only
Multiple Workspaces
Branding Removal
User Profile
StorageFrom 5GbFrom 5Gb to 10Gb/user
Task Management
"Do not disturb" mode


Training (On-Site, Online Live, Docs, Videos)
Help Ressources (Customer Service, Email, Faq, Forum, Knowledge Base, Chat, Phone)
Training Webinars
Dedicated CSM

Tech specifications

Mobile App
Web App
Desktop App
Integrations & API
SAML/SSO Authentication
End-to-end encryption
Two-factor authentication
Data & Users ImportTask import Users import

Why choose Bitrix24 or ChatWork?

Bitrix24 and ChatWork are both popular collaboration tools, but they differ in terms of market segment and pricing. ChatWork is more focused on the mid-market, while Bitrix24 targets a global market. ChatWork's entry-level price is lower than Bitrix24's, at $5/user/month compared to $9.80/month/user. However, Bitrix24 offers a free version, while ChatWork only offers a free version for up to 100 users.

In terms of features, both tools have strengths and weaknesses. Bitrix24 has a more advanced set of features with roles management, contact management, and workspace and user activity tracking, as well as voice and group video calls, poll features, and online document editing. ChatWork, on the other hand, has a strong emphasis on communication, with features such as mentions, GIFs and emojis, and group and 1-1 video calls. It also offers better help resources with customer service, email, FAQ, forum, knowledge base, chat, and phone support. Overall, the choice between Bitrix24 and ChatWork will depend on the specific needs of the user and their priorities for collaboration features and pricing.

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What is Bitrix24?

Bitrix24 is a cloud-based collaboration and project management platform that can be used by businesses of all sizes. It offers a range of tools including CRM, communication, task management, project management, and social collaboration features.

What is ChatWork?

ChatWork is a business communication platform that offers chat, video calling, file sharing and task management features. It is designed to help teams collaborate and streamline their workflows in a single platform. ChatWork also integrates with other business tools such as Google Drive, Dropbox and Trello.

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