- Software comparison -
Compare those two business instant messaging apps. Which one is the best for you: Bitrix24 or ChatWork? Discover our detailed comparison with +50 criteria (pricing, features...).
Enjoy a detailed comparison table about features and pricing. More than 50 criteria.
| | |
| G2 Score | 4,1/5 | 4,4/5 |
| Market Segment | Global | Mid market |
| Website Link | https://www.bitrix24.com/ | https://go.chatwork.com/ |
| Entry Level Price | $9.80/month/user | $5/user/month |
| Free Trial | 15 days | |
| Free Version | Up to 100 users | |
| Add-Ons |
| Chat | ||
| File Sharing | ||
| Mentions | ||
| Voice messages | ||
| Poll | ||
| Groups/Channels | ||
| Gif And Emoji | ||
| Threads |
| 1-1 Video Call | ||
| Group video calls | ||
| Whiteboarding | ||
| Screen Sharing | ||
| Audio Call | ||
| Breakout rooms | ||
| Recording | ||
| Participant Permissions | ||
| Subtitles & Translations |
| Online Document Editing | ||
| Document Viewer | ||
| Documents management |
| Roles Management | ||
| Graphic Personalization | ||
| Custom Domain Name | ||
| Contact Management | ||
| Workspace And User Activity |
| Search | People, groups, menu items, CRM | Messages only |
| Multiple Workspaces | ||
| Branding Removal | ||
| Ai | ||
| User Profile | ||
| Storage | From 5Gb | From 5Gb to 10Gb/user |
| Newsfeed | ||
| Notes-taking | ||
| Calendar | ||
| Task Management | ||
| "Do not disturb" mode |
| Training (On-Site, Online Live, Docs, Videos) | ||
| Help Ressources (Customer Service, Email, Faq, Forum, Knowledge Base, Chat, Phone) | ||
| Training Webinars | ||
| Dedicated CSM |
| Mobile App | ||
| Web App | ||
| Desktop App | ||
| Integrations & API | ||
| On-premise | ||
| SAML/SSO Authentication | ||
| End-to-end encryption | ||
| Two-factor authentication | ||
| Data & Users Import | Task import | Users import |
There is a 3rd alternative...
Atolia is a power-packed all-in-one digital workplace: Chat, Video calls, Tasks & Projects, Calendars, Documents, Notes...
Accelerate your team's collaboration game.
Implement it in minutes and save money. Atolia is cheaper than most of the business instant messaging apps.
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Why choose Bitrix24 or ChatWork?
In terms of features, both tools have strengths and weaknesses. Bitrix24 has a more advanced set of features with roles management, contact management, and workspace and user activity tracking, as well as voice and group video calls, poll features, and online document editing. ChatWork, on the other hand, has a strong emphasis on communication, with features such as mentions, GIFs and emojis, and group and 1-1 video calls. It also offers better help resources with customer service, email, FAQ, forum, knowledge base, chat, and phone support. Overall, the choice between Bitrix24 and ChatWork will depend on the specific needs of the user and their priorities for collaboration features and pricing.