- Software comparison -

Basecamp VS Rocket.Chat

Compare those two business instant messaging apps. Which one is the best for you: Basecamp or Rocket.Chat? Discover our detailed comparison with +50 criteria (pricing, features...).


Discover how Basecamp compare with Rocket.Chat

Enjoy a detailed comparison table about features and pricing. More than 50 criteria.


G2 Score4,1/54,1/5
Market SegmentGlobalGlobal, Tech, Open source
Website Linkhttps://basecamp.com/https://www.rocket.chat/

Business model

Entry Level Price$15/month/user
Free Trial30 days30 days
Free Version

Chat features

File Sharing
Voice messages
Gif And Emoji

Video call features

1-1 Video Call
Integration needed
Group video calls
Integration needed
Screen Sharing
Audio Call
Breakout rooms
Participant Permissions
Subtitles & Translations

Document features

Online Document Editing
Document Viewer
Documents management


Roles Management
Graphic Personalization
Custom Domain Name
Contact Management
Workspace And User Activity

Other features

SearchProjects, pings, filesGlobal search
Multiple Workspaces
Branding Removal
User Profile
StorageFrom 500Gb
Task Management
"Do not disturb" mode


Training (On-Site, Online Live, Docs, Videos)
Help Ressources (Customer Service, Email, Faq, Forum, Knowledge Base, Chat, Phone)
Training Webinars
Dedicated CSM

Tech specifications

Mobile App
Web App
Desktop App
Integrations & API
SAML/SSO Authentication
End-to-end encryption
Two-factor authentication
Data & Users Import
From Slack or CSV

Why choose Basecamp or Rocket.Chat?

Basecamp and Rocket.Chat have the same G2 Score of 4.1/5 and both serve a global market. Basecamp has an entry-level price of $15/month/user while Rocket.Chat does not offer a free version or an entry-level price. Both offer a free trial of 30 days.

Basecamp has more add-ons than Rocket.Chat, including graphic personalization and contact management. Both offer roles management, workspace and user activity, chat, file sharing, mentions, groups/channels, and gif and emoji. However, Rocket.Chat offers more features such as voice messages, threads, and integration needed for 1-1 and group video calls. They both lack features such as whiteboarding, screen sharing, audio call, breakout rooms, recording, participant permissions, subtitles and translations, and online document editing.

In terms of help resources, both offer training webinars and mobile, web, and desktop apps, but Basecamp offers more options for training such as on-site, online live, docs, and videos. Rocket.Chat offers more options for authentication such as SAML/SSO and two-factor authentication, and has the option to import data and users from Slack or CSV. Both offer end-to-end encryption and integration with APIs, but only Rocket.Chat offers on-premise deployment.

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What is Basecamp?

Basecamp is a project management software that allows teams to collaborate on tasks, deadlines, and documents in one central location. It offers features such as to-do lists, file sharing, and team communication tools, making it a popular choice for remote teams and small businesses. Basecamp also has mobile apps for iOS and Android, allowing users to access their projects on-the-go.

What is Rocket.Chat?

Rocket.Chat is a free and open-source team chat platform that offers real-time communication, collaboration tools, and customizable features. It can integrate with various third-party applications and offers a range of security options to ensure data privacy.

With Rocket.Chat, users can create channels, have private conversations, share files, and use video and audio calls. It also has features such as live chat, chatbots, and screen sharing, making it a versatile platform for teams to communicate and collaborate effectively.