- Software comparison -

ChatWork VS Zulip

Compare those two business instant messaging apps. Which one is the best for you: ChatWork or Zulip? Discover our detailed comparison with +50 criteria (pricing, features...).


Discover how ChatWork compare with Zulip

Enjoy a detailed comparison table about features and pricing. More than 50 criteria.


G2 Score4,4/54,2/5
Market SegmentMid marketOpen source, Tech
Website Linkhttps://go.chatwork.com/https://zulip.com/

Business model

Entry Level Price$5/user/month$6.67/user/month
Free Trial
Free VersionUp to 100 users

Chat features

File Sharing
Voice messages
Gif And Emoji

Video call features

1-1 Video Call
Group video calls
Screen Sharing
Audio Call
Breakout rooms
Participant Permissions
Subtitles & Translations

Document features

Online Document Editing
Document Viewer
Documents management


Roles Management
Graphic Personalization
Custom Domain Name
Contact Management
Workspace And User Activity

Other features

SearchMessages onlyMessages only
Multiple Workspaces
Branding Removal
User Profile
StorageFrom 5Gb to 10Gb/userFrom 5Gb
Task Management
"Do not disturb" mode


Training (On-Site, Online Live, Docs, Videos)
Help Ressources (Customer Service, Email, Faq, Forum, Knowledge Base, Chat, Phone)
Training Webinars
Dedicated CSM

Tech specifications

Mobile App
Web App
Desktop App
Integrations & API
SAML/SSO Authentication
End-to-end encryption
Two-factor authentication
Data & Users ImportUsers importData imports from Slack, Gitter, Mattermost, Rocket.Chat

Why choose ChatWork or Zulip?

ChatWork and Zulip are two competitors that offer different features and target different markets. ChatWork has a higher G2 Score (4.4/5) compared to Zulip (4.2/5) and is aimed at the mid-market segment. ChatWork offers contact management, workspace and user activity, chat, file sharing, groups/channels, and audio and video calls. It also offers a free version for up to 100 users, but no free trial, and has no mention of add-ons, graphic personalization, or custom domain name.

On the other hand, Zulip is an open-source platform aimed at the tech industry. It offers a free version, but no free trial, and includes features such as 1-1 and group video calls, screen sharing, recording, participant permissions, and end-to-end encryption. It also has unique features such as whiteboarding, newsfeed, and branding removal, but lacks certain features like contact management, task management, and a dedicated CSM. Additionally, Zulip has the ability to import data from other platforms such as Slack, Gitter, Mattermost, and Rocket.Chat.

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What is ChatWork?

ChatWork is a team communication platform that offers features like group chat, task management, and file sharing.

It is primarily used by small to medium-sized businesses and teams to collaborate and communicate in real-time.

What is Zulip?

Zulip is a team chat application that offers real-time messaging, file sharing, and search functionality. It offers both free and paid versions, with the paid version including additional features such as custom branding and integration with other tools.

Zulip's unique feature is its threaded messaging system, which allows users to easily follow and participate in multiple conversations at once without getting lost in the noise. It also offers integrations with popular tools like GitHub, Jira, and Trello.