- Software comparison -

Mattermost VS Rocket.Chat

Compare those two business instant messaging apps. Which one is the best for you: Mattermost or Rocket.Chat? Discover our detailed comparison with +50 criteria (pricing, features...).

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Discover how Mattermost compare with Rocket.Chat

Enjoy a detailed comparison table about features and pricing. More than 50 criteria.

Presentation

MattermostRocket.Chat
G2 Score4,2/54,1/5
Market SegmentTechGlobal, Tech, Open source
Website Linkhttps://mattermost.com/https://www.rocket.chat/

Business model

Entry Level Price$10/user/month
Free Trial
30 days
Free Version
Add-OnsSupport add-ons

Chat features

Chat
File Sharing
Mentions
Voice messages
Poll
Groups/Channels
Gif And Emoji
Threads

Video call features

1-1 Video Call
Integration needed
Group video calls
Integration needed
Whiteboarding
Screen Sharing
Audio Call
Breakout rooms
Recording
Participant Permissions
Subtitles & Translations

Document features

Online Document Editing
Document Viewer
Documents management

Administration

Roles Management
Graphic Personalization
Custom Domain Name
Contact Management
Workspace And User Activity

Other features

SearchGlobal searchGlobal search
Multiple Workspaces
Branding Removal
Ai
User Profile
StorageUnlimited
Newsfeed
Notes-taking
Calendar
Task Management
"Do not disturb" mode

Resources

Training (On-Site, Online Live, Docs, Videos)
Help Ressources (Customer Service, Email, Faq, Forum, Knowledge Base, Chat, Phone)
Training Webinars
Dedicated CSM

Tech specifications

Mobile App
Web App
Desktop App
Integrations & API
On-premise
SAML/SSO Authentication
End-to-end encryption
Two-factor authentication
Data & Users ImportTasks importFrom Slack or CSV

Why choose Mattermost or Rocket.Chat?

Mattermost and Rocket.Chat are two strong competitors in the chat and collaboration market. Mattermost has a slightly higher G2 score of 4.2/5 compared to Rocket.Chat's 4.1/5. While Mattermost is focused on the tech market, Rocket.Chat has a wider market segment, catering to global customers with an open-source offering.

In terms of pricing, Mattermost has an entry-level price of $10/user/month, while Rocket.Chat offers a free version with no entry-level price. However, Rocket.Chat's free trial is only 30 days compared to Mattermost's absence of a free trial. Both platforms offer essential chat and collaboration features such as file sharing, mentions, groups/channels, and user profile management. Rocket.Chat has an advantage in offering workspace and user activity tracking, voice messages, and newsfeed features, while Mattermost offers support for add-ons, custom domain names, and "do not disturb" mode. Overall, both platforms have their strengths and weaknesses, and the choice between them will depend on the specific needs of the organization.

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Mattermost

What is Mattermost?

Mattermost is an open-source communication and collaboration platform that offers team messaging, video conferencing, and file sharing capabilities. It allows users to create channels for different teams and projects, as well as private messaging for one-on-one conversations.

With a focus on security and privacy, Mattermost offers end-to-end encryption for messages and supports self-hosting for maximum control over data. It also integrates with a variety of third-party tools such as Jira, GitHub, and Zapier for added functionality.

What is Rocket.Chat?

Rocket.Chat is an open-source team communication platform that provides real-time messaging, video and audio conferencing, and file sharing. It offers integrations with popular tools such as Jira, Trello, and GitHub.

Their platform is highly customizable, allowing users to add their own features and functionalities through plugins and customization options. They also offer on-premise installation options, making it a popular choice for businesses with strict security requirements.
Rocket.Chat