There is a 3rd alternative...
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Why choose Bitrix24 or Chanty?
Both tools offer chat and file sharing features, but Chanty excels in its ability to provide voice messages, GIFs, emojis, and threads which Bitrix24 lacks. Bitrix24, on the other hand, offers more advanced features such as graphic personalization, roles management, and 1-1 video calls. Bitrix24 also has better document management with online document editing and document viewer, compared to Chanty's lack of document management features. Overall, both tools have their strengths and weaknesses, and the choice between the two will depend on the specific needs of the business.